Customer Care
Shipping & Delivery
White-glove delivery and professional installation available across India.
White Glove Service
Our delivery team unpacks, assembles, and places each piece in your chosen room. Packaging is removed and recycled.
- Room-of-choice placement for sofas, beds, and case goods
- Basic assembly included for applicable collections
- Old packaging removal and responsible disposal
Lead Times
Delivery timelines vary by product type, finish selection, and your location.
- In-stock items typically ship within 2–3 weeks
- Made-to-order upholstery and case goods arrive in 10–15 days
- You will receive tracking details once your order is dispatched
Delivery Coverage
We deliver to major metros and select tier-2 cities across India. Remote locations may require additional lead time.
- Metro delivery includes room placement and packaging removal
- Stair carry and elevator access confirmed before dispatch
- Installation add-ons available for beds, media units, and wall pieces
